Frequently Asked Questions

What does Radiant Brother sell?

Radiant Brother specializes in LED light-up clothing, futuristic stage costumes, robot suits, rave outfits, helmets, LED props, and selected laser performance accessories for DJs, dancers, nightclubs, festivals, video shoots, and stage shows.

Are your products ready to wear?

Many products are ready to wear after charging or installing the required power source. Some costumes may require simple setup such as connecting a controller, battery pack, or remote control. Please check the product description for details.

Do you offer custom sizes or custom designs?

Some products may support custom sizing, color adjustments, logo placement, or performance-specific modifications. Contact us before placing a custom order and include your deadline, measurements, preferred colors, and reference images if available.

How should I choose a size?

Please check the size information on each product page. For performance clothing, we recommend comparing the garment measurements with clothing that already fits you well. If you are between sizes or need a stage-fit recommendation, contact us before ordering.

How long does shipping take?

Processing time is usually 2 to 5 business days for in-stock items. International delivery usually takes 7 to 20 business days with standard shipping or 5 to 10 business days with express shipping after dispatch. Custom products may require extra production time.

Are batteries included?

Battery inclusion depends on the product and shipping destination. Some carriers restrict batteries or battery-powered products. Please check the product page or contact us if battery details are important for your order.

Can LED clothing be washed?

Most LED clothing should not be machine washed. Disconnect removable electronic parts where possible, avoid soaking LED components, and clean gently by hand according to the product instructions. Water damage is not covered by warranty unless the product is specifically listed as waterproof.

Are laser products legal in my country?

Laser-related products may be regulated by local laws, event venues, customs authorities, or safety rules. Customers are responsible for confirming that the product can be imported, owned, and used legally in their destination country and event environment.

Can I use these products for professional performances?

Yes, many customers use our products for stage performances, DJ shows, dance events, festivals, music videos, and brand activations. For professional shows, we recommend testing the product before the event and keeping backup batteries or accessories available.

What should I do if there is a problem with my order?

Contact us with your order number, photos, and a short video if the issue involves LED lights, wiring, controllers, charging, or fit. We will review the case and help with troubleshooting, replacement parts, repair guidance, or another appropriate solution.