Privacy Policy

Last updated: September 8, 2026

Radiant Brother is operated by RADIANTBROTHER LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit radiantbrother.com, contact us, add products to your cart or wishlist, or place an order.

Information We Collect

Depending on how you use our store, we may collect contact details, shipping and billing information, order details, payment-related information processed by secure payment providers, account information, customer support communications, device information, usage data, and shopping activity such as products viewed, added to cart, saved to wishlist, or purchased.

How We Use Information

We use personal information to operate the store, process payments, fulfill orders, arrange shipping, provide customer support, send order confirmations and cart reminders, improve our products and website, prevent fraud, comply with legal obligations, and send marketing communications where permitted.

How We Share Information

We may share information with Shopify, payment processors, fraud-prevention providers, analytics and marketing services, customer support tools, and logistics or fulfillment partners. Product procurement and fulfillment support may involve partners in Wuhan, China and international carriers or logistics hubs.

We may also disclose information if required by law, to protect our rights, to investigate fraud or security issues, or in connection with a business transaction.

Cookies and Analytics

We use cookies and similar technologies to operate the store, remember preferences, measure performance, understand shopping behavior, and support advertising or remarketing. You can control cookies through your browser settings, though some store features may not work properly without them.

Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe link in those emails. We may still send non-promotional messages related to orders, customer support, account activity, or legal notices.

International Transfers

Your information may be processed in the United States, Canada, China, or other countries where our service providers and logistics partners operate. We use service providers that support our ecommerce, payment, shipping, analytics, and customer support workflows.

Children's Privacy

Our store is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Security and Retention

We use reasonable administrative, technical, and organizational measures to help protect personal information. No online service can be guaranteed to be perfectly secure. We retain information as needed to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information, or to opt out of certain uses for targeted advertising. To make a request, contact us using the information below.

Contact

For privacy questions or requests, email guoxingcheng1114@gmail.com or call +1 806-382-0810. You may also contact us at RADIANTBROTHER LLC, 509 S Longmont Ave, Lafayette, CO 80026, United States.