Shipping policy

Shipping Policy

 

Radiant Brother ships LED costumes light-up clothing robot suits stage props and party accessories to customers in the United States Europe and other international markets.

 

Processing Time

Most orders are processed within 2-5 business days after payment is confirmed. Some LED costumes performance suits or customized items may require additional preparation time before shipment.

 

Estimated Delivery Time

Delivery time depends on the destination country shipping method and customs clearance. Standard international delivery usually takes 7-15 business days after dispatch. Remote areas peak seasons and local customs checks may extend delivery times.

 

Tracking

When your order ships we will provide a tracking number when available. Tracking updates may take 24-72 hours to appear after the parcel is collected by the carrier.

 

Customs Duties and Taxes

International orders may be subject to import duties VAT taxes or customs fees charged by the destination country. These charges are the responsibility of the customer.

 

Event Date Notice

If you need an outfit for a show festival Halloween party club event or performance date please contact us before ordering so we can help confirm whether the timeline is realistic.

 

Incorrect Address

Please make sure your shipping address is complete and accurate. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information.